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macOS 12.0 Monterey

Hi,


I want to use a HP Color LaserJet Pro MFP M283fdw Laser Printer bought in Singapore last year now in Europe (UK).

 

I bought new inks: HP 207X Toner Cartridges (black, blue, magenta, yellow). Now the printer shows that the inks are not compatible.

 

In another article I found out, that I need a support code from HP to "really" change the region.

 

Thank you for your help & best regards

 
1 REPLY 1
HP Recommended

Hi @chagen,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you moved and the printer is not accepting the new region cartridges.

 

 We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping


ANAND_ANDY
I am an HP Employee

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