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HP Recommended
HP DeskJet 2620 All-in-One Printer
Microsoft Windows 11

Hi!

I bought an HP Deskjet 2660 printer in the Netherlands.
Unfortunately, for some reason with the African or Australian region, I don't know. The factory cartridge dried up, so I bought a new one in the store, but it doesn't recognize it.
I would like to change the region code, how can I do this?
(I'm using Google Translate, sorry)

 

Thanks!

Peter

2 REPLIES 2
HP Recommended

Hi @PeterKecskesBal,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you moved and the printer is not accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanksfor helping


A_Gayathri
HP Support Community Administrator.
HP Recommended

Hi!
I can't view the message.
I get this error message

 

 

 

Képernyőkép 2023-11-07 222404.png

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