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‎05-10-2026 08:38 PM

HP Recommended

Moved from Brazil to US, need to make printer region reset to fit US cartridges. Help please 

AlexB_73
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5 REPLIES 5

‎05-12-2026 10:59 AM

HP Recommended

Hi @Alex_B209,

 

Welcome to the HP Support Community!

 

I saw from your earlier interaction in private that you mentioned the DeskJet 2700 region reset issue had already been resolved. Could you please confirm if everything is working fine now or if you still need further assistance?

 

I’ll be happy to help if you’re still facing any difficulties with the region reset process.

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


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‎05-13-2026 09:42 PM

HP Recommended

Hi @Kurol_Kenshi,

 Thanks for the reply. I’m still having the issue, could you please assist me with the next steps?

AlexB_73
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‎05-16-2026 03:30 PM

HP Recommended

Thank you for sharing the values. I request you to share the values in private as it can be misused by anyone. 

Chimney_83
I am an HP Employee

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‎05-16-2026 03:37 PM

HP Recommended

No it wasn’t, could you please help me with that?

I believe there  is a misunderstanding with another issue that I had in the past and was closed. 
Now I’m without access to private messages as well, because I’m receiving a blocked message in my account. Is it possible to review this problem too?

AlexB_73
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‎05-16-2026 03:40 PM

HP Recommended

I’ve lost access to private messages in my profile, they became blocked and I don’t know why. Could you please help me recover it?

AlexB_73
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