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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Region Reset code for HP Deskjet 5275

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08-19-2021 07:26 PM
I have an HP Deskjet 5275 printer bought from Saudi Arabia which has 652 cartridge. The printer is now in the Philippines and the only available cartridge locally is the 680 cartridge. I tried the 680 cartridge and it says it’s not compatible. There seems to be a unique code needed for my printer to do a region reset/change country. Please I need help for the region change so I could use the printer again.
08-23-2021 05:27 AM
@ptra02, Welcome to the HP Support Community! I’m here to help.
Yes, we need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee