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‎10-20-2026 05:50 AM

HP Recommended
Product: HP DeskJet Ink Advantage 2775 All-in-One Printer

I need help to perform a region Reset of my Hp 2776 bought in Brazil. I moved to Italy and purchased new 305 ink cartridges  (formerly 667) but the printers is not recognizing them.

the Support via chat is very bad and they are not willinging to help me. Im using a macOs system

 

 

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1 REPLY 1

‎10-21-2026 08:51 AM

HP Recommended

Hi @rmd2026,

Welcome to the HP Support Community.
 

I'd be glad to help you. Please note that HP Printers use different ink cartridges in different regions, and to use the ink cartridges sold in the current region, we need to change the region settings on the printer.

 

I request you to please get back to me with the following information, so that I can help you change the region settings on the printer.

 

Do you still have the ink cartridges for both regions?

Do you have a printer USB cable? OR Connecting via Wifi?

Please note: Regional Reset can only be performed only on a Windows Pc.

Do you have the printer's full-feature software and drivers & HP App installed on your PC?

 

Hope this helps!

 

Thanks!

I'm an HP Employee.


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