Region code reset for deskjet 3760

[Henryipcm]

Dear Tech Support.

I recently moved from Hong Kong to UK , I have a Deskjet 3760 in HK and purchased black cartridge hp 304xl in UK but does not work.

can you please provide me the reset code?

Thank you very much.

Regards,

Henry

[Betty0610]

@Henryipcm

Welcome to the HP Support Community.

Yes, we'll have to do a region reset.

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges from the old region/country.

Please do let us know.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Henryipcm]

Thank you Betty for your reply.

Yes, I can meet those conditions.

Would like to know the procedure in details, please.

Thanks.

Henry 

[Betty0610]

Open the printer queue in Print & Fax, and then click Printer Setup.

•Click the Utility tab.

•Click Open Printer Utility.

•De-select the printer to reset. Click another printer name (if a second printer is installed) or click the Printers folder.

•Hold down the Option key, and then click to reselect the printer to reset. Continue to hold the Option key until the Set New Region window opens. This might take several seconds.

Use the "Copy to Clipboard" feature to paste the values here or take a screenshot of the screen and send it to me in private.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!