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I brought 3 sets of cartridges (952xl) from my old HP 7740 to middle east, then bought a printer from a co-worker thinking it's compatible (indicated in the box that it's compatible with) HP 8715 and realized it's region locked. I wonder if there's a way to use these cartridges before it expires.

5 REPLIES 5
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@Altered

 

Welcome to the HP Support Community.

 

Yes, we'll have to do a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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Hi Betty,  yes I have all the cartridges to change region to (952xl), my is region locked to 953. I have downloaded the basic driver of the printer, what else should I download to get the full features?

HP Recommended

You can download the full software from here: 

 

https://support.hp.com/in-en/drivers

 

Let us know once all done 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

HP Recommended

yes i already did downloaded those files. I installed the basic driver first.

HP Recommended

I already signed-in on HP Smart, I can see now the information of my printer. 

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