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‎06-28-2023 11:31 PM - edited ‎06-28-2023 11:32 PM

HP Recommended
Product: HP DeskJet 2755e All-in-One Printer
Operating System: Microsoft Windows 11

I have an HP Deskjet 2755e printer originating from the US. I have moved to Italy. 

I have a USB cable to connect to the printer, the Full-feature Software, and a full set of cartridges for the new region.

 

I'm running Windows 11

Version 22H2.

 

The only thing I need, I believe, is the region reset code.

 

I need to get this printer running again. I was initially messaging Rainbow23 last week, but I think they may have gone on vacation or gotten sick as I have received no further communication after the first message.

 

Thank you for your time.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-28-2023 11:45 PM

HP Recommended

@Magnanimoose 

 

Please use the following guide


                 https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne...


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎06-28-2023 11:45 PM

HP Recommended

@Magnanimoose 

 

Please use the following guide


                 https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne...


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎06-29-2023 09:04 AM

HP Recommended

Thank you, I know that I need to get the code from HP support. I do not speak enough Italian to get through the phone line, so I am stuck with trying to get this resolved on here.

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