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HP Recommended

Hi, I would like to do a region reset for my deskjet 2050A printer. I have the cartridges from both regions and I have already installed the full feature software and drivers.

2 REPLIES 2
HP Recommended

Hi @saydash,

 

Welcome to the HP Support.

 

I will be more than happy to help you out here.

 

Connect the printer via USB (usually you need it in case your internet connection is not strong or may have downtime while performing it. You can skip it and perform the process under wifi as well)

 

Launch HP Smart and click the product ink levels to open the Supported Cartridges window.

 Clicking ink levels in HP Smart

Hold down the CTRL and SHIFT keys (Cmd + Space in MAC) and then right-click on the empty area to the right of the ink levels.

Clicking to the right of the ink levels

The Set New Regions window opens.

 

Please share screenshot of this window on Private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link

 

Use the "Copy to Clipboard" feature to paste the values here.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Hi @alden4,

 

I have sent the private message to you.

 

Thanks,

Saydash

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