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HP Recommended
HP PageWide Pro 477dw Multifunction Printer
macOS 15.0 Sequoia

I want region reset code for my HP Pagewide Pro 477dw as I want to use 975x cartridges

1 REPLY 1
HP Recommended

Hello,

A region reset or region-unlock code for any HP printer (including the PageWide Pro 477dw) — is an HP internal-only procedure. These reset codes are not publicly available, as they are generated through HP’s proprietary service utility under controlled support channels.

You’ll need to contact real Saif or HP commercial support directly to initiate a region reset case, since:

  • It requires HP internal authorization.

  • The reset tool and tokens are only accessible to HP-certified service partners under warranty or Care Pack coverage.

  • HP must verify device serial number, country of sale, and cartridge region (e.g., Americas vs EMEA) before generating the one-time reset code.

What you can do now is confirm eligibility for the reset before escalating:

  1. Print a Configuration Page from the printer control panel (Setup → Reports → Configuration Page).

  2. Note the Region Code and Serial Number.

  3. Contact HP Business Support or your local HP Authorized Service Provider, requesting a “Cartridge Region Reset – PageWide Pro 477dw” case.

They’ll check if the printer’s region can legally be reassigned to match the 975X cartridges you have (for example, EMEA vs Americas).

I am an HP Employee. Although I am speaking for myself and not for HP.
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