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HP Recommended

I have deskjet 2545 purchased from europe and now I am living in us. I need to change region to use ink61. Thanks for the help

4 REPLIES 4
HP Recommended

Hi @Altank,

Welcome to the HP Support Community.

I'd be glad to help you. Please note that HP Printers use different ink cartridges in different region and to use the ink cartridges sold in the current region, we need to change the region settings on the printer.

 

I request you to please get back to me with the following information, so that I can help you change the region settings on the printer.

 

Do you still have the ink cartridges for both regions

Do you have a printer USB cable?

Which OS is on the PC? Is it Windows or Mac?

Do you have the printer's full feature software and drivers installed on your PC?

 

Hope this helps!

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

HP Recommended

I have both region cartridges.

I don’t have usb cable.

I use mac os.

Software is installed in my macbook.

 

thanks

HP Recommended

Hi @Altank,

Thank you for letting me know.

Connect the printer via USB (usually, you need it in case your internet connection is not strong or may have downtime while performing it. You can skip it and perform the process under wifi as well.

Launch HP Smart and click the product ink levels to open the Supported Cartridges window. 

Clicking ink levels in HP Smart

Hold down the CTRL and SHIFT keys (Cmd + Space in MAC) and then right-click on the empty area to the right of the ink levels.

Clicking to the right of the ink levels
 

The Set New Regions window opens.

Please share a screenshot of this window here on Private message. 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

HP Recommended

Hi

it did not work with mac os monterey.  Clicking not possible. I found the usb cable if it is better.

thanks

 

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