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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎04-19-2026 07:08 AM

HP Recommended

HI @Juanmmm,

 

Thanks for the update, you’re very close to getting this resolved.

 

When Instant Ink shows “cancellation in progress," it means the request has been initiated, but the printer is still temporarily linked to the previous account until the system fully processes the cancellation.

 

Here’s what you can do next:

  • Wait for the cancellation to complete, this usually finalizes at the end of the current billing cycle, but in some cases it may complete sooner.
  • Once completed, the printer will be automatically released from the Instant Ink account.
  • After that, you’ll be able to:
    1. Register the printer in Mexico
    2. Enroll in Instant Ink (Mexico)
    3. Receive compatible cartridges and resume printing normally.

I hope this clears things up!


Take care and let me know if you need help with the next steps. 😊

 

Best Regards,

I'm an HP Employee.


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‎05-21-2026 11:55 PM

HP Recommended

Hola @Juanmmm .

Intente realizar las siguiente instrucciones, no obstante, mantenga presionados ambos botones de 3 a 5 segundos aproximadamente

GOLD_MASTER_0-1779429281318.png

También puede realizar lo siguiente:

How To reset HP Tango, Tango X, Tango 100 Printer Review ! - YouTube

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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