• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Please help me change the region of my printer.

 

I have Number 60 cartridges which I purchased for my old printer. I only have one of the old cartriges, which is Number 61

3 REPLIES 3
HP Recommended

@imaadimaadimaad, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Just to clarify, are you facing an issue with a region reset for your HP printer, or is it a problem with cartridge compatibility? 

 

Also, could you please share the exact model of your HP printer? This will help me guide you better. 

 

Looking forward to your reply! 

  

Take care, and have an amazing day!  

  

Regards, 

ZOEY7886
I am an HP Employee

HP Recommended

Hi,

 

My printer has a sticker that says it needs No. 61 cartridges.

 

I bought No.60 as that's the only one available on my region. They fit into the printer but they won't work as I'm pretty sure there's a region mismatch.

 

My printer is a J110a. Please help me reset the region. 

 

I only have one of the No.61 cartridges with me (the tri colour). I don't have the black one.

HP Recommended

Hi @imaadimaadimaad

 

Thank you for your response. I just wanted to check—have you already changed the region of your printer? If so, could you please let me know from which country to which country the change was made?

 

Looking forward to your reply!

 

Best regards,

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.