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‎11-02-2024 04:00 AM

HP Recommended
Product: hp deskjet ink advantage 4645
Operating System: Other

Hello I need assistance performing a regional reset on my printer. I bought the printer in Saudi Arabia and I moved to the Philippines. The ink cartridge being sold here is 678. 

 

Thank you

Category:
2 REPLIES 2

‎11-03-2024 12:27 PM

HP Recommended

Hi @Nicole2603 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
Was this reply helpful? Yes No

‎11-03-2024 02:58 PM

HP Recommended

Hi Rachel! Thank you for your response. I have all of the things you require. What are the steps moving forward?

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