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HP DeskJet 3636 All-in-One Printer
Microsoft Windows 10 (32-bit)

Hi

I have moved to another country.

I need to have the instructions and code for regional reset in order to make printer work with cartridge 63 instead of 302.

thank you in advance 

NRE

2 REPLIES 2
HP Recommended

Hi @NRFE,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you moved and the printer is not accepting the new region cartridges.

 

 We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping


ANAND_ANDY
I am an HP Employee

HP Recommended

1 month trying to solve this issue. No more answers in the private inbox from the support person.

 

All the instruction on private message have been followed and it does not work.

 

Searching myself I find the exact issue is happening to others without solution:

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Can-t-change-printer-region-on-HP-Smart...

 

Could someone in this community help?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.