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‎12-19-2022 12:04 AM - last edited on ‎12-19-2022 07:25 AM by Retired

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer

I moved from US to India.

1. Need help with regional reset.

2. Need Ink cartridges. As per HP website it says I need 804 & 804XL. But I can't find them in any store/site in India. 

 

My printer details: 

  Model: Envy 7800

  Serial: [edit]

  Service ID: 32284

  Country/Region: United States.

Please help with these two issues.

Thanks,

Mohan

 

Category:
1 person had the same question
1 REPLY 1

‎12-22-2022 06:48 AM

HP Recommended

@Mohan84K

 

Welcome to HP Support Community! 

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

  

Keep me posted. 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers 

Sandytechy20
I am an HP Employee

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