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‎03-19-2025 10:37 PM

HP Recommended
Product: 2721E
HP DeskJet 2721e All-In-One Printer
 

I need a regionalization reset after moving from Europe to Brazil with my HP Deskjet 2721e printer. Until I complete the reset, I cannot use the ink cartridges available for the printer in Brazil. I also need to know which cartridge codes in Brazil are compatible.

 

Could someone provide me instructions on how to complete the regionalization reset? Thank you so much! 

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1 REPLY 1

‎03-25-2025 08:36 AM

HP Recommended

@MarciaJojo, Welcome to HP Support Community!  

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on thislink.  

  

Keep me posted.  

  

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!  

 

Regards,

ZOEY7886
I am an HP Employee

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