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- Regionalization Reset for HP DeskJet Ink Advantage 2675 All-...

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04-21-2021 06:37 AM
Hi,
I bought HP DeskJet Ink Advantage 2675 All-in-One Printer in Chile. Now I'm in the United Kingdom, I tried to get new ink cartridges. But they don't seem to work. Reading through the forum I can see that it's a very common problem and that the solution is to get a "Regionalization Reset" . Can a HP Support Agent contact me to go through this process as soon as possible.
Thank you,
04-23-2021 06:18 AM
@balaja, Welcome to HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 TEJ1602 
 I am an HP Employee 
