Regionalization Reset for HP Envy 4520

[MPVEVEREST]

Dear HP Team,

Please provide the assistance in changing the region for Printers model ENVY 4520. It was moved from Singapore to EU. Previously used cartridges 63XL and 65XL, now I got cartridges 302 and 304.

If some specific information about the units is required, please let me know.

Thanks in advance.

Oleksandr

[Nal_NR]

Hi @MPVEVEREST,

Welcome to the HP Support Community

I'd like to help!

I understand you moved, and the printer is not accepting the new region cartridges.

NOTE: regional reset is attempted on a best-effort basis, it might not work on all printers. 

We need to perform a regional reset on the printer to resolve this issue.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[MPVEVEREST]

Hi Elohi_Nr,

Thanks for your reply.

Yes, I meet all the above requirements. The Printer was purchased in Singapore (most probably) and we use HP63XL cartridges (Asia).

Now, we got European ink cartridges HP302XL. So, we need to reset to European region.

OS is Windows 11

Here is the necessary information.

Printer SN: TH7154F0Q90660
Total Page Count: 3762
TriColor Cartridge ID: D510E25E00363787
Black Cartridge ID: 309520025C384D89
RX(last 4 digits): 0000

Thanks and best regards

[Nal_NR · Accepted solution]

 Hi @MPVEVEREST,

Welcome to the HP Support Community. 

I'd be happy to help you! 

In Europe, which region? Are you located in the Netherlands?

If yes, I have sent the instructions via private message. 

Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping