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‎08-18-2025 07:34 AM - edited ‎08-19-2025 12:44 AM

HP Recommended

Hello, I need assistance with a Regionalization Reset for my HP Envy 4520 printer, purchased in Hong Kong. I have moved to Cyprus to accept HP 302 cartridges (Europe).

Can someone @HP please help?

Have been trying to fit these cartridges for the last month and only now see that my printer needs resetting. 

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3 REPLIES 3

‎08-20-2025 05:34 AM

HP Recommended

Hi @RPV2 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I will be glad to assist you with the regional reset on your printer. 

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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‎08-22-2025 03:39 AM

HP Recommended

Hi there, have provided details a few days ago - awaiting further assistance. Thanks

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‎08-23-2025 08:37 AM

HP Recommended

Thanks for replying.

 

As I mentioned in the private message.

 

I am sorry to let you know that, without the original cartridges, the regional reset will not get completed.

 

I regret the inconvenience caused to you.

 

Regards,

Hawks_Eye

 

I am an HP Employee.
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