• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-15-2025 09:03 PM

HP Recommended
Product: HP Deskjet 2050 All-in-One Printer - J510a
Operating System: Microsoft Windows 10 (64-bit)

Hello I need a regionalization reset for my printer as it won't use number 61 black cartridges .

Category:
4 REPLIES 4

‎01-16-2025 06:02 AM

HP Recommended

Hi @atari118,

 

Welcome to the HP Support.

 

I will be more than happy to help you out here.

 

To perform a printer region reset you need to meet the following conditions.

 

1. You need to have the printer full feature software installed on your computer.

2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

3. Make sure HP Smart App is installed too.

4. Please let us know from which country to country you want to region reset.
 

Do keep me posted.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No

‎01-16-2025 09:01 AM - edited ‎01-16-2025 09:03 AM

HP Recommended

I am trying to switch from the middle east region to the US region. Country wise its from Saudia Arabia to Canada.

Was this reply helpful? Yes No

‎01-16-2025 10:44 AM

HP Recommended

Hi @atari118,

 

Thank you for your response,

 

Connect the printer via USB (usually you need it in case your internet connection is not strong or may have downtime while performing it. You can skip it and perform the process under wifi as well)

 

Launch HP Smart and click the product ink levels to open the Supported Cartridges window.

 Clicking ink levels in HP Smart

Hold down the CTRL and SHIFT keys (Cmd + Space in MAC) and then right-click on the empty area to the right of the ink levels.

Clicking to the right of the ink levels

The Set New Regions window opens.

 

Please share screenshot of this window on Private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

 

Use the "Copy to Clipboard" feature to paste the values here.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No

‎01-17-2025 09:52 AM

HP Recommended

I sent you a private message with all the details.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.