Regionalization of my printer for ink cartridges

[OHussain]

Hello,

I moved to the Netherlands with my OfficeJet 5258 that I bought in the U.S. The cartridge that the printer is compatible is 63 (found in the U.S.) but in the Netherlands, the compatible cartridge is 302. However, for this to work, I have learned that a regionalization reset of my printer needs to occur. Can you please provide me with the instructions for performing this regionalization setup?

Many thanks,

OHussain

[OHussain]

I really could use support on this as I need my printer operating soon - @HP Support, please kindly advise.

[Jay_G24]

Hi @OHussain,

I'd like to help!

I understand you moved and the printer is not is accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[OHussain]

Thanks for the help so far Jay - I have received your preliminary steps message, but still haven’t received the actual regionalizing actions to take. Can this please be sent as well?