Regionalization reset required

[mizan7]

My HP Deskjet 2700 printer originally came with HP 305 cartridges, which are for Europe and Middle East. I am in India and these cartridges are unavailable here. I have replaced them with HP 805 cartridges, which show compatible with my printer on the HP website, but are not being recognized by the printer. I understand this is due to HP’s regional cartridge restrictions.

I would like to request a regionalization reset for my printer so that it can accept HP 805 cartridges going forward.

I have had endless calls and chats with HP support and have even visited the service center, but none of them have been able to understand the problem.

[Garp_senchau · Accepted solution]

@mizan7, Welcome to HP Support Community!  

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.  

Take care and have a good day. 

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Regards,