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‎08-31-2021 06:51 PM

HP Recommended
Product: HP 8710
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

i purchased my printer in the Bahamas an moved to North Carolina. I need to change regions on my printer please, thanks

Category:
1 REPLY 1

‎09-01-2021 04:39 AM

HP Recommended

@cyberbrick, Welcome to the HP Support Community! I’m here to help.

 

I understand you moved to a different country. Do you get any errors while trying to print?

This model printer uses HP 952 ink cartridges in the US region. Which ink cartridge are you trying to use?

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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