Regionalization

[heartedstyles]

Hello! I have an HP Deskjet 2510 that I bought in Europe years ago, I recently moved to the USA and ran out of ink, my new cartridges are incompatible with my printer and I was reading in the forum I need a regionalization reset for my printer. Anyway anyone here can help me do that? I was told I need a code that I need to put in so that my new cartridges work? I've been on the phone with tech support and they've been really unhelpful so I appreciate any help here. Thank you!!

[heartedstyles]

Pretty please everyone I am begging for help here, I really need my printer to work!

[Kumar0307]

@heartedstyles, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to use the new ink cartridges after moving to a different country. We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

P.s: It takes 24-48hrs for your post to reach us. Appreciate your patience.

Hope this helps! Let me know how it goes. 

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