Regionalize reset/ reset code hp deskjet 1515

[limonjfl]

I have HP deskjet ink advantage 1515 from qatar bought by me and i back to my home country in Bangladesh. but the old cartridges are "662" and here is only available "678" is the compatible here in Bangladesh. I bought "678" black and tri color cartridges and it doesn't work. now  i need regional reset code. please help me to get it early.

Printer Info:

Printer SN: [personal info removed]
Total Page Count: 439
TriColor Ink ID: F0459F64166C369F
Black Ink ID: 0084B3E450304CB9
RX(last 4 digits): 0000

[Jay_G24 · Accepted solution]

Hi @limonjfl,

I'd like to help!

I understand you moved and the printer is not is accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping