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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP OfficeJet Pro 8028 All-in-One Printer

I have a OfficeJet Pro 8028 with blue streaking...  Ive run the cleaning process to the third level several times.  I replaced the print cartridge. I still have minimal ink coming to the paper.  The printhead health says "Good" so I assume i need to clean the printhead.  How do I remove it?

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