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‎01-17-2022 12:48 PM - last edited on ‎01-19-2022 05:50 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Replaced Black and Yellow cartridges with new HP. Started having print quality issues include black ink missing on printouts; streaking or fading on pages; or blurred, fuzzy or smeared text.  Every other line or so. Printed out from website NO problem at all. Can anyone suggest problem. Are there HP Repair places? Thanks.

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1 person had the same question
3 REPLIES 3

‎01-17-2022 07:02 PM

HP Recommended

what printer do you have?

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‎01-18-2022 04:25 AM - edited ‎01-20-2022 10:58 AM

HP Recommended

HP 3520 All in One, Product # CX056A, S/N: CN398111B.  I was able to print perfectly from website not from MS word. I have been working on my printer cleaning it out. Now it is printing out color but not black ink by just placing a paper on the glass to copy. I checked to see if leaking,  I did have problem in past with a black cartridge that leaked. I cleaned it all out back then and worked perfectly. Now more black ink inside all over the right side lower corner and will only print out some black ink on paper. It is a shame because it was a great printer. It is eight years old. I wish I could find the problem to fix it.  Anyone with any ideas? 

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‎01-20-2022 09:30 AM

HP Recommended

Received email from HP that I got a response to this post. I do not see any reply and the link they provide got an error message.

If, there was a response please resend. Thank you.

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