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Guidelines
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
envy 7155
Microsoft Windows 10 (64-bit)

My envy 7155 quit so I bought a used  but newer one. I want to put the ink from the junk printer in the replacement but the junk printer is on instant ink. Is there a way to bypass the system so that ink isn't wasted? 

1 REPLY 1
HP Recommended

@Recon859 

 

Welcome to the HP Community.

 

No, there is no way to use Instant Ink cartridge in another printer.

It is not entirely wasted:  Instant Ink cartridges always remain the property of HP.

You can (in fact, should) return unused Instant Ink cartridges to HP for proper disposal.


What about the new printer?

If you intend that the newer printer be used with your Instant Ink subscription, the contract must be moved to the newer printer.

 

If the new printer is not going to be used with the Subscription,

If you have not done so, the subscription must be cancelled.

 

Can't decide?

Need Help?

What to do?

 

Wait here for an agent to find and answer your request.  Not always fast, usually works.

OR

Read how to cancel and / or handle other requests in your Terms of Service Contract

AND

Contact Instant Ink Support for help with any questions / concerns

 

Things that are Instant Ink

 

Note:   If you have not opened the site for a while, know that the website has been updated..

Clear your browser cache for both hpconnected and instantink

 

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Click on FAQ

For example,

  • Read Check to see if your HP printer works with Instant Ink
  • Change or cancel anytime link is located in the “tiny print” area at the bottom of the website (USA)

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Need Help?  Contact Support - Options

  1. Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.
  2. Contact >>   HP Instant Ink Support   NOTES:  Select Your Region // Hours are as listed at the site.
  3. The Terms of Service contract provides contact information, usually in the very first section.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

READ the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website  – in the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms

 

Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.