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‎12-05-2023 07:06 AM

HP Recommended
Operating System: macOS 12.0 Monterey

HP Smart Tank Plus 551 Replace Printhead

 

I ran the Quality Tools to Clean the printheads - all three stages and align the print heads but am still getting bad quality print. Ink is more than half full. Paper is good quality paper. I am guessing the printheads are clogged or dried up but am no longer under warranty. Was trying to replace the printheads. But following all the instructions online to get the heads to come to the center to replace based on the quality tests is not working. The printheads are not moving to the center.

 

Is there a button combination to use to get them to move to the center?

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