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‎01-19-2023 11:23 AM

HP Recommended
Product: HP OfficeJet 4655 All-in-One Printer
Hello,
After speaking with a technical support team member, I was given an email to request an exchange of unused unopened printer ink cartridges.  The email was bogus.  Anyway after several frustrating minutes, I'm here.
I have two HP 63 Black Cartridges that I would like to exchange for two HP 67 Black Cartridges.
Unused/unopened ink cartridges
 One (1) HP 63 Black F6U61A Cartridge
One (1) HP 63XL Black F6U64AN Cartridge
 
NEW Unused/unopened ink cartridges
Two (2) HP 67 Black Cartridges
Category:
2 people had the same question
1 REPLY 1

‎01-22-2023 08:01 AM

HP Recommended

Hi @elcid7236,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
1 person found this reply helpful
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