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‎09-15-2021 03:07 PM

HP Recommended
Product: hp lj M553dn
Operating System: Microsoft Windows 10 (64-bit)

All of the hp lj m553dn I have serviced by installing new fusers do NOT have the NEW FUSER KIT option under Administration. It has Manage Supplies and Reset Supplies and but NO NEW FUSER KIT.  Reset Supplies does not have a New Fuser option either.

I am up to five of these M553s that do not have this.  Therefore ALL of t hem continue to have replace Fuser on their screen.

Can someone find the answer to this?

Category:
2 people had the same question
1 REPLY 1

‎09-16-2021 01:27 AM

HP Recommended

Download firmware from hp.com format HDD and install new firmware.




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