Reset Printer's Region Code

[DLARIMORE2]

Hello,

I own a HP Color Laser Jet Pro MFP M283fdn that I purchased while stationed in Germany.

I purchased a complete set genuine HP toner cartridges, but get an "Incompatible Supplies" error. 

What is the process to reset the printers region code in order to use the new cartridges?

[Jay_G24]

Hi @DLARIMORE2,

Welcome to the HP Support Community

I'd like to help!

The region reset is not possible on your printer.

I've sent you a private message with further instructions to get this issue sorted.

• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping