Reset region for my printer

[Hillmanchan]

Hello. I bought the Hp OfficeJet 4650 printer from Hong kong and now I have moved to Uk. When i bought the ink cartridge, it is 302 for Uk. When I change the ink cartridges, the error shows “The indicated cartridges are not intended for use in this printer”. I believe The printer region needs to be reset. May I ask for help with resetting the region for my printer? If any informational needs please let me know. 

[Jay_G24 · Accepted solution]

Hi @Hillmanchan,

I'd like to help!

I understand you moved and the printer is not is accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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