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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Reset the country code to be able to use the cartridges in t...

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11-09-2021 11:41 AM
I bought my printer in Europe, and I need to reset the country code to be able to use the cartridges in the US. I know the solution is contacting the HP but since my warranty is over, I cannot see the support contact number.
11-22-2021 10:50 AM
Welcome to HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Keep me posted.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee