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‎06-11-2022 05:05 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Is there a policy about retailers selling expired HP ink without advertising that fact?

I recently bought some HP 85 ink from staples.com, and it expired 15 months ago. They re-shipped replacements, and it was exactly the same.

This is not common in my experience. Have I just been lucky before this?

Category:
3 REPLIES 3

‎06-11-2022 10:11 PM

HP Recommended

Hi,

What is your printer model?

 

Do you refer to an HP 85 ink cartridge (which I couldn't see nowhere on Google) which makes me assume it was discontinued and no longer manufactured, or may refer to a 85A Toner cartridge?

 

 



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‎06-11-2022 10:27 PM

HP Recommended

I am asking what I think is a general question. My operating system does not matter either. But thanks for trying to help.

 

As I said, it is an HP 85 ink cartridge. Light Magenta. Full HP number is C9429A. Not toner. DesignJet Ink cartridge. HP Thermal inkjet.

 

But my question I think is relevant to any HP ink cartridge, wondering if there is some expectation I should have about not getting long-expired ink when buying it new from a reputable merchant. Does HP have any policy on this?

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‎06-30-2022 08:00 AM

HP Recommended

hi 

i have HP 72 Cartriges more than 10 sets its expired wnat to replace there is any procedure to replace from HP

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