Return of printhead not proper functioning

[SMDS1]

I need to return or replace the order I am not satisfied with the printhead 

[A_Gayathri]

Hi @SMDS1,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[SMDS1]

HP Printhead Kit. 3JB06AA

[A_Gayathri]

Hi @SMDS1,

Thank you for your response, 

I understand you need to return or replace the order, as the printhead is not properly functioning I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!