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‎02-01-2023 05:01 AM

HP Recommended
Product: HP Color Laser MFP 179fnw
Operating System: Microsoft Windows 11

I have problems already for a long time with my laserjet printer. Although I have had contact with HP support several times, I still can't use my printer as desired. The prints are of bad quality and all the options I got from support and that I followed up don't work. I'd like to send my printer back to HP (it's from September 2021) and receive a new printer. Is this possible and how can I achieve to get a new printer from HP? I payed a lot of money for this printer and it hasn't worked as it should for months now.

2 REPLIES 2

‎02-01-2023 07:38 AM

HP Recommended

@araap 

 

Welcome to the HP Community Forum.

 

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Dragon-Fur

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‎02-05-2023 05:32 AM

HP Recommended

Hi @araap,

 

Welcome to the HP Support Community. 

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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