Returning ink

[Ailly28]

I cancelled my printer ink subscription.  How do I send back all the ink I didn't use?

[Nal_NR]

Hi @Ailly28,

Welcome to the HP Support Community. 

I understand that you want to return instant ink cartridges. I'd like to help!

HP Instant Ink cartridges are the property of HP and must be returned when empty, or when your service is canceled.

Postage-paid cartridge recycling envelopes are included with most HP Instant Ink shipments*. To maximize environmental benefits, wait until you have three to eight empty cartridges, fill the envelope, and then send them back together.

If you do not have a postage-paid recycling envelope, either wait for the next ink shipment or order an extra envelope from your Instant Ink account page.

*Cartridge recycling is not available in Italy or Portugal. Follow local regulations to dispose of cartridges responsibly.

   NOTE:

If you have standard, non-HP Instant Ink cartridges you want to recycle, go to Product return and recycling (in English).

Sign in to hpinstantink.com/signin.

Your HP Instant Ink account page opens.

On your HP Instant Ink account page, click Order a Cartridge Recycling Envelope in the Help Center area.

Review your order, and then click Submit.

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Ailly28,

Have you tried those steps yet? Do you still need assistance? Let me know if I can help. Have a great day 🙂