Solved: Rollover pages - HP Support Community

SRH14 · ‎03-03-2025

If I change to a lower ink / printed pages subscription what happens to the roll over pages I’ve earned?

Kuroi_Kenshi · ‎03-06-2025

Welcome to the HP Support Community!

Thanks for reaching out about your concern.

We're thrilled to have the opportunity to assist you and provide a solution.

When you switch to a lower HP Instant Ink plan, your rollover pages will adapt to the limits of the new plan. If the plan supports rollovers, your unused pages can still carry over, but only up to the new plan's maximum limit. Any pages beyond that limit will unfortunately be forfeited. On the other hand, if you switch to a free or a low-tier plan that doesn’t allow rollovers, all stored pages will be cleared once the plan changes. It's always good to review the specifics of the plan before making a switch to ensure it aligns with your printing habits.

Let me know if you need more information.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

I'm an HP Employee.

If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.

And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

Kuroi_Kenshi · ‎03-06-2025

Hi @SRH14,

Welcome to the HP Support Community!

Thanks for reaching out about your concern.

We're thrilled to have the opportunity to assist you and provide a solution.

When you switch to a lower HP Instant Ink plan, your rollover pages will adapt to the limits of the new plan. If the plan supports rollovers, your unused pages can still carry over, but only up to the new plan's maximum limit. Any pages beyond that limit will unfortunately be forfeited. On the other hand, if you switch to a free or a low-tier plan that doesn’t allow rollovers, all stored pages will be cleared once the plan changes. It's always good to review the specifics of the plan before making a switch to ensure it aligns with your printing habits.

Let me know if you need more information.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

I'm an HP Employee.

If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.

And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Rollover pages

Create an account on the HP Community to personalize your profile and ask a question