SETUP Cartridge Error

[Lu91]

Hello! I'm setting up my printer to my laptop and the HP app is telling me I need SETUP Cartridges. Thing is, it never came with those? In fact, I didn't need that to set up the printer on my desktop. Is there a way to bypass this? 

[Garp_senchau · Accepted solution]

@Lu91, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

We’ll need to perform a semi-full reset on the unit. Since these steps are specific to your printer model, I’ll send them to you via private message. Please do not attempt these steps on any other device, as it could potentially damage the printer.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,

[Lindy_W-I]

Hello, i had the same problem, is it possible to have the same "semi-full reset" too, i didn't receive the setup cartridge neither... And i really need  to keep on with my printer setup, please.

Thank you for your help.