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‎06-18-2025 02:00 PM

HP Recommended
Product: HP ENVY Photo 7155 All-in-One Printer
Operating System: Microsoft Windows 11

There are no resources on here that offer help with an oobe reset. Can someone please send the instructions on how to reset this error so I can use my printer?

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1 REPLY 1

‎06-19-2025 12:38 PM

HP Recommended

Hi @Holly166 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a OOBE reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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