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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
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That looks like the standard toner dam to me. That should remove fully and then you install the toner cartridge. The plastic strip that you pull out keeps the toner in the bin, separated from the rest of the cartridge, so when pulling it out, you may find some toner on the plastic, depending on how the cartridge was shipped.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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For clarity, please post a picture of what you are seeing.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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Here is a picture of the unusual part, which came out with the safety band. Or is this normal ?
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That looks like the standard toner dam to me. That should remove fully and then you install the toner cartridge. The plastic strip that you pull out keeps the toner in the bin, separated from the rest of the cartridge, so when pulling it out, you may find some toner on the plastic, depending on how the cartridge was shipped.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
3
0
0
HP Recommended
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