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Microsoft Windows 11

Replaced the 3 colour toner cartridges and now only prints black 

1 REPLY 1
HP Recommended

Can now answer my own question for others benefit- Looked in seetings of my printer and under "DEVIces" TAB found that by simply changing cartridges the setting had changed from "generic colour printer" to " Generic MONO printer"

 

I found this unbeleivable but it happened - why the setting would change from colour to mono is way beyond me but maybe a geek somewhere has a logical answer as the problem is completley ILLOGICAL to me

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