• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎12-19-2023 04:04 PM

HP Recommended
Product: HP ENVY 5055 All-in-One Printer

My wife bought this printer approximately 5 years ago. I paid a monthly fee for at least 3 years every month and they were supposed to have sent me ink but never did. I quit paying because I have now paid 7 times the amount of the actual printer.  It has not worked for about 3 or more years.  They just keep on dragging one along to get more money and I for one peed. They will hear from personally soon because I am a Disabled Above the Knee Amputee War Time. I do not see how a company this large has to take advantage of such small individuals that is just trying to use the printer for personal use only. They have taken advantage of the wrong Veteran. If they do not return all of my funds with interest and or send me a product that actually work with at least 3 years of ink and paper and troubleshoot my problems for free. They will see from me or my lawyer and or both!!

Category:
1 REPLY 1

‎12-20-2023 08:25 AM

HP Recommended

Hi @QD63,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.