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‎01-03-2025 10:46 AM - edited ‎01-03-2025 10:48 AM

HP Recommended

Whenever we go to print out any document we get three scratch lines at the top of the paper as shown in the photo. We have replaced the transfer belt along with the rollers that came with it. This issue is still occurring does anyone know of a fix for this? The printer is a 

LaserJet 700 color MFP M775

processed-59E9A320-CF35-49A5-BBB0-317C7C07F979.jpeg

 

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1 REPLY 1

‎01-03-2025 12:33 PM

HP Recommended

Hello @Jared45 , how are you ?

 

Please, try the procedures below:

 

https://players.brightcove.net/1160438706001/ByLWUi0A_default/index.html?videoId=ref:REFIDNS37317598

 

https://players.brightcove.net/1160438706001/ByLWUi0A_default/index.html?videoId=ref:REFIDNS36993764

 

Best regards

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