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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Envy 6400e
macOS 11.0 Big Sur

EA182CD7-7481-474F-823A-1C4D5529908A.jpeg

I was sent the wrong ink cartridges. I have a subscription to the Instant Ink. Is there a number I can call someone? I just want the right ink. This is really frustrating 

1 REPLY 1
HP Recommended

Install it, that bigger cartridge should work just fine.




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