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HP OfficeJet 5258 All-in-One Printer

I was sent the wrong ink then sent two tri color and the black ink was the one that is out.

1 REPLY 1
HP Recommended

Hi @Tamika1977,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Could you elaborate more on the issue?

Nal_NR-Moderator
I am an HP Employee

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