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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Set up cartridge

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09-04-2021 11:56 AM
My kids bought me the printer for my birthday, didn’t install it till recently, I must of accidentally thrown the set up cartridges not knowing. I bought new ink cartridges, but it won’t work. Please help.
09-05-2021 06:54 AM
@Martybecky38, Welcome to the HP Support Community! I’m here to help.
I understand you do not have the setup ink cartridges.
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee