Set up cartridges not working

[Ollie421]

I have recently purchased my Printer and set up in accordance with the instructions.  However, when I try to finish the set up it informs me that I need to install the set up cartridges that came with the printer.  I have done this (as they were the only ones i had) and it is not working. Please advise what I need to do or have done wrong? 

[Betty0610]

@Ollie421

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

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Thanks!